HIMSS18 Annual Conference
Wynn Las Vegas
March 5-5, 2018 | Las Vegas, NV

USE CASE 1: Go Mobile and Modernize Clinical Communication and Collaboration

March 5, 2018
10:40am - 11:00am

In this session, attendees will learn how NewYork-Presbyterian Hospital modernized its clinical collaboration and communication strategy with an enterprise wide mobile platform. The organization moved its clinicians and staff to a smartphone platform, reducing pager and phone use, and streamlining workflows, resulting in better patient care and greater efficiency.

In this case study, the speaker will explain the process - from identifying pain points, to purchasing the initial 10,000 iPhones to training staff for a pilot in advance of the full rollout. NewYork-Presbyterian now has more than 11,000 active users on the platform - with continued demand from its network hospitals and departments to be on-boarded. Adoption and usage data, which is track monthly, is steady and growing, confirming the benefits of the system.

Key takeaways:

  • Strategies to assess your hospital’s current clinical communications and workflows to determine gaps and issues.
  • How to identify the best platform to meet your organization’s needs and leverage existing technology investments.  
  • Strategies for getting users on-boarded, trained, and excited to move to mobile.


Chief Nursing Informatics Officer
NewYork-Presbyterian Hospital

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