HIMSS18 Annual Conference
Wynn Las Vegas
March 5-5, 2018 | Las Vegas, NV

USE CASE 3: Virtual Visits Increase Patient Evaluations, Reduce Preventable ED Visits

March 5, 2018
11:50am - 12:10pm

In selecting a new telemedicine platform, Kaiser Permanente Northwest had a key goal in mind: to increase the number of home health evaluations conducted remotely each month and, in doing so, improve the frequency and quality of patient care.

The platform Kaiser ultimately chose did just that. Under its old system, a supervising nurse saw 25 home health patients per month via remote consults with traveling field staff. With the new platform, one supervising nurse now manages 84 patient evaluations per month, and with the hiring of two additional supervising nurses, more than 250 home health patient evaluations are conducted each month via remote consults.

In this session, Kaiser will discuss what platform features it considers critical to telemedicine success, and how those features enhance clinician workflow and improve care and outcomes.


Wound and Ostomy Nurse
Kaiser Permanente, Continuing Care Services

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