For more than 30 years, Amy Schwartz has used her training as a cognitive psychologist to humanize technology and has applied her expertise in human-centered design across a wide range of challenges. Amy is the human centric design thought leader at Battelle where she focuses on medical devices and healthcare, helping Battelle realize their strengths in blending creativity and technical rigor.
Amy spent 20 years at the design innovation consultancy IDEO, where she founded the design research group in the Chicago studio, served as the global design lead for the IDEO health practice, and led the design research for some of IDEO’s most innovative and successful designs.
She has worked with a wide variety of clients from startups, to industry giants like Eli Lilly, Medtronic, and Bayer as well as clients in the governmental and public sectors. Amy excels in helping clients and design teams frame problems in new ways to inspire innovative design solutions.
She is an adjunct professor at Northwestern University’s Segal Design Institute and serves as the Design Researcher in Residence at MATTER, the Chicago health-tech incubator where she advises and mentors teams on design research and human centered design. She is also a member of the Chicago Innovation Mentor Network, based at MATTER. Amy holds a PhD degree in cognitive psychology from Yale University and a BA in psychology from Columbia University.
Digital health has the capability to change healthcare in a variety of ways. From clinical care decisions to being able to remotely check on patients in rural settings with chronic conditions, but the challenge remains in how to get both clinicians and patients to interact with the digital device or dashboard.
Amy Schwartz, Human Centric Design Thought Leader at Battelle, will discuss the importance of design in healthcare and how small changes can make a big difference in the use, application and placement of digital and personal connected, so instead of an outlier in healthcare, digital devices become as commonplace as stethoscopes.
- While function matters, design is important for patient and doctor buy in.
- Small differences make a world of difference in digital health applications.
- Healthcare needs to pay attention to patients to learn what works and what doesn’t.