Kimberly Arnold is the Healthcare Market leader, guiding Salesforce industry strategy and solutions for Healthcare and Life Sciences. She has worked with executives from over 40 health plans to take their performance to the next level. Kimberly brings over 25 years of business transformation experience with the last 12 years focused in healthcare. As the senior director of Operations and Innovation at Blue Shield of California, Kimberly launched a custom quote to card solution on the Salesforce platform which integrated activities across 22 departments and reduced cycle times by 50 percent.
Kimberly started her career at Pricewaterhouse Coopers where she led the Organization Strategy and Design practice for the West Region. She has a BS in Industrial Engineering from Northwestern University and MBA from the Chicago Booth School of Business.
Patients are living in an interactive digital world where their best experience anywhere is becoming their expectation everywhere. How can healthcare organizations deliver seamless personalized patient experiences?
Join Kimberly Arnold, Salesforce Healthcare Market Leader to learn about CRM reimagined for healthcare, a unified platform connecting data and interactions at every touchpoint in the patient journey.