Orlando, FL
Feb. 19-20, 2017
Vice President, Information Services
Carolinas HealthCare

Pamela DeSalvo Landis is vice president of Information Services at Carolinas HealthCare System in Charlotte, N.C., an $8 billion integrated delivery network in the Carolinas.

She is responsible for overseeing the strategy and implementation of all mobile, web, engagement and collaborative technology efforts directed toward patients, consumers, physicians and employees.

Prior to joining Carolinas in 2011, she led digital efforts at Henry Ford Health System in Detroit. She also oversaw implementation of electronic medical record, revenue cycle and quality systems for Henry Ford’s ACO, She also worked at Johns Hopkins Medical Institutions in public affairs. Ms. Landis is a former lobbyist and reporter for Gannett newspapers.

She is a graduate of Ohio University in Athens, Oh and earned a master’s degree in health informatics from the University of Illinois- Chicago.

February 20, 2017
11:15am - 11:45am
Plaza International G-H Ballroom

As part of its digital patient engagement strategy, Carolinas Healthcare System, an $8 billion integrated delivery network, developed a mobile application to support personal, digital, connected health. The Carolinas Tracker (TRX) app supports hundreds of connected health devices, as well as manual inputs to allow patients to track steps, sleep, mood, exercise, blood pressure, weight, BMI, body fat, heart rate, oxygen saturation, glucose, cholesterol, and other biometrics.

Carolinas provides users context for this data by connecting the mobile application to the “My Carolinas” patient portal, and by allowing for a cloud-based data sharing dashboard (Carolinas MGR) to facilitate health coaching and care management.

In this session, Pamela DeSalvo Landis, Carolinas assistant vice president, information services, will share the organization’s experience and lessons-learned in creating the tracker, as well as address some key questions, including:

  • How do you get someone to check their health data as often as they check their Facebook?
  • How do you use mobile technology to engage patients to put all of their data in one place?
  • How do you move patients from being interested to engaged to empowered?
  • How do you create apps that are so vital that people can’t live without them?
February 20, 2017
10:00am - 10:45am
Plaza International G-H Ballroom

Our day one leadership panel discussed the business case for digital and connected health. This session extends the conversation and takes a close look at how apps, smart phones and other devices must be designed to be effective and embraced by consumers/patients and healthcare staff.

What are the keys to meeting expectations of millennials, aging boomers and other consumer/patient segments? How should you do usability testing and determine minimally viable products?

Our expert speakers will discuss their experiences – some good, some stupendously ugly. All of them instructive in giving attendees insights into what works and what doesn’t.


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